FAQs

It’s my first visit…what should I expect?

Please arrive 15 - 20 minutes early and bring your insurance card(s) and driver’s license. Your first appointment will last approximately one hour. In that time, a physical therapist will perform an examination and then create an individualized plan to assist you in achieving your goals. In most cases, you will begin treatment during your very first session.

Is Physical Therapy Covered by Insurance?

Most insurance policies cover physical therapy services when provided by a physical therapist or physical therapy assistant. As a courtesy to you, we will verify your insurance benefits prior to your first visit. We rely on your insurance company to give us proper information, but we cannot guarantee accuracy. If you feel there is a discrepancy in your benefits or coverage, please bring it to our attention or contact your insurance company.

If your insurance requires preauthorization and/or a referral for physical therapy, it is your responsibility to ensure that the referring physician or your primary care physician has obtained the necessary preauthorization.

We require that copayment, deductibles, and supplies charges are collected at the time of service, and that the patient remits payment for any balance due to continue services. If you have any questions regarding this process, please ask to speak with our billing manager.

What Should I Wear?

Please wear comfortable clothes that are not restrictive to movement and closed-toe shoes like sneakers. We can provide you with a patient gown to expose appropriate body parts; however, you may want to wear something that allows us to view that part without having to change. For instance, for ease of treatment with a shoulder injury, please wear a shirt that buttons in front or allows access to the involved area.

How Long are Visits?

Each visit will usually last around one (1) hour. This may vary depending on your specific treatment plan!

What is Direct Access?

Ohio is a Direct Access state for physical therapy, which means you do not need to wait weeks to see your physician or specialist before coming to physical therapy. This gives you the flexibility to be seen and treated by experts of neuromusculoskeletal dysfunctions. Under Ohio law, our physical therapists and specialists can evaluate and treat patients without a physician’s order.

EXCEPTION: If you are covered by Medicare or Medicaid, we DO require a prescription or physician referral prior receiving physical therapy services.

Didn’t Answer Your Question?

Please give us a call at 513-733-3370, send us an email at info@premierphysicaltherapy.org, or click HERE!